DELIVERY INFORMATION

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Due to the bespoke nature of orders, delivery information varies per brand. Please find delivery information below. If you have any questions about our delivery options, please email us at enquiries@walkerlandscapeanddesign.com an we’d be happy to help.

  • Collection:

    • Free of charge

    • Some items may be in stock, others may take up to 4-7 working days depending on items and amount, please contact us for more specific details.

    • A suitable vehicle will be needed to collect purchases, one of our team will contact you to discuss once an order has been placed.

    • Once your order is placed we will contact you to confirm your collection date. 

    • Please contact us and we can support you with delivery/collection dates as much as we can. 

    Delivery:

    • Flat rate of £250 under £5000 order.

    • Free over £5000 - Use code DELIVERYFREE at checkout

    • Up to 4-7working days delivery for mainland England and Wales – please allow a further 2 days for Scotland. Northern Ireland and Scottish highlands, an additional charge will be applied, please contact for quotation.

    • Price includes VAT.

    • All delivery dates are estimates and an exact delivery date will be confirmed once order has been confirmed.

    • Deliveries are usually made with an 18-26 tonne rigid lorry. Please ensure there is sufficient access for the lorry to pull up outside your delivery location. If access is not sufficient this could result in the product being left in the nearest possible location or returned which will be at a chargeable rate. 

    • The delivery is not on a hiab/crane.

    • Delivery is to kerbside only.

    • There will need to be someone present to accept delivery and assist with offloading.

    • If you order and we are unable to deliver due to delivery not being possible you will be charged for re-delivery.

    • At our discretion we may be able to absorb some of the charges depending on the circumstances.

    • Our standard delivery service are not made by our own wagons, and so a third party is used. Walker Landscape & Design accept no responsibility in any delays to haulage.

    • Deliveries are theoretically made to kerbside but the driver will generally try to accommodate as much as possible.

    • Once your order has been placed you will be contacted and provided with an exact date of delivery.

    • A signature is needed for delivery.

    • We do not deliver to multiple addresses.

  • Delivery Only

    • Flat rate of £900 Delivery for Mainland UK.

    • Contact us for Delivery & Installation fees outside of Mainland UK.

    • Installation will be priced after site survey.

    • All delivery dates are estimates and an exact delivery date will be confirmed once order has been confirmed.

    • Delivery only is not available. WLD Approved installers will install your KE Pergola.

    • Once your order has been placed you will be contacted and provided with an exact date of delivery.